Technical Support Philosophy
Support

It is our goal to provide customers with knowledgeable, timely, and friendly support to enable them to get the most out of their Manzanita product. All new product purchases include one year of technical support and software maintenance which provides free software updates. This support and maintenance agreement may be extended in subsequent years so you always have the most up-to-date functionality and bug fixes.

We recognize that our customers have unique operating environments so we are open to suggestions for new or custom features. To request a product enhancement or new feature, please send an email to ManzanitaSupport@dts.com.

If you have technical questions about any of our products, contact Manzanita Systems technical support by phone, or e-mail. Please include your product name, version number, and serial number with your inquiry. We typically respond to all requests within 24 hours.

Manzanita Systems technical support is available as follows:

Telephone
1-858-679-8990 ext. 2
 
Monday through Friday
 
9:00 a.m. - 5:00 p.m. Pacific Time
Fax
1-858-679-8991
E-mail
ManzanitaSupport@dts.com
Address
14269 Danielson Street
 
Suite 200
 
Poway, CA 92064